The C-generation

Welcome to Rackspace. My name is Nav and I am a Live assistant. How may I help you today? This was a great example of true interactivity: Rackspace! Nav: Hello, what brings you to our site today? you: Hello, I wrote about you in my blog Nav: Right I see.. how may I help you? you: http://visualradio.blogit.kauppalehti.fi/2007/03/14/kommunikaattori-on-ihminen/ you: this is the blog post in Finnish Nav: Thank you... you: I was curious Nav: one moment whilst I take a look you: About your ideas about the communicator you: The C-generation you: It's in Finish language Nav: Yes I did recognise this- so how may I help you ? you: Tell about your research you: What is Liveperson? Nav: Would you like me to forward to our marketing department? you: Send me information about your services to helgekeitel@gmail.com Nav: May I take your details perhaps some one can contact you from Rackspace, should they want to participate? you: Ok Nav: I will need your full name company name, phone number and email please... you: Wait I copy it here you: Terveisin, Best regards, Med Vänliga Hälsningar, Mit Freundlichen Grüßen, A bientot, Helge V. Keitel Director International Operations KK-Net L O V I I S A - L O V I S A Drottninggatan 13 B, 07900 Lovisa, Finland Phone: + 358 50 309 2021 Skype: visualradio Email: helgekeitel@gmail.com URL: www.kknet.fi Interactive | Innovative | International | Networking | Operations KK-Net S O T K A M O Kuikkalantie 4, 88600 Sotkamo, Finland Phone: + 358 50 309 2021 Skype: visualradio Email: helgekeitel@gmail.com URL: www.kknet.fi INSTANT MESSAGING GoogleTalk: helgekeitel@gmail.com Messenger: digitalvillages Yhaoo Messenger: kymijoki Go Meebo: digitalvillages Nav: Sure.... Nav: Thank you. . . Nav: Your name? you: thanks to you you: Helge V. Keitel Nav: Great.. pleasure speaking to you. you: Have a great day! The web in 2020 looks at the way in which the Internet will shape the lives of individuals and businesses taking into account legal, political, social and environmental factors and examining the way we will socialise, shop and do business online. The study predicts that Generation C (C standing for content/ connectivity/ creativity/ collaboration/ communication) will be ‘nicer', more able to communicate with a wider cross section of people and find common ground across previously divisive differences as a result of proliferation of the Internet. The study also predicts a future with a greater blurring of ‘real' and virtual worlds with an ‘always on' society. Infrastructure will need to be able to cope with the ‘always on' generation. The report predicts hosting providers and data centres will form hubs through which the World Wide Web functions. Other observations in the report include: Software as a Service (SaaS) will be the norm. This will involve outsourcing and streamlining everything from video conferencing to supply chain management. Mobile Web and Internet interfaces mean work spaces and work time will be more fluid. The Internet will be green - relying on technologies that require reduced energy, alternative energy sources and offsetting of contributions to carbon emissions The Web, online communities and social networking sites will have facilitated the development of an alternative economy. Supplementing a cash economy with a ‘relative economy' this will see goods, services and time ‘traded' by individuals, groups and perhaps even businesses both locally and across the world.